POSITION STANDARDS
Setting up standards for key positions is a
major task of the corporate security executive.
Standards often include job functions,
reporting relationships, required skills,
managerial capabilities, education, training,
experience, and personal circumstances.
HIRING
This process involves sourcing
candidates through advertisements or
referrals, interviewing, shortlisting,
background investigation, selection of
the best candidates, and finally
preparing the job offer.
TRAINING AND PROFESSIONAL DEVELOPMENT
Despite advancements in security technologies
and literature, these may not immediately be
implemented in the country.
Junior security officers can ensure their
professional development by conducting their
own research and learning from professionals
with recognized competence.
DISCIPLINE
BASIC RULES OF DISCIPLINE
1.Put rules in writing and ensure that
employees understand them. Employees are
entitled to know what is expected of
them.
2.Do the disciplining in the privacy of
the office. Do not chastise one in the
presence of others.
3.Be objective and consistent. Discipline
condemns the act and not the person.
4.Educate and do not humiliate. The idea
is to help, not to hurt.
5.Keep a file of all employees'
infractions. This can come in handy later
on.
6.Exercise discipline promptly. The delay
raises questions.
APPRAISAL OF RESULTS
Regular performance appraisals are crucial for
evaluating subordinates’ performance.
These appraisals can be the basis for
administrative actions such as promotions,
salary increases, or even separation from the
organization.
PROMOTIONS
Promoting deserving employees is an important
function of a security executive.
Vacancies can be filled by promoting staff
members based on their track record and
expected performance in the higher position.
MORALE AND WELFARE
Employee welfare and morale are of utmost
importance in security.
The security executive should motivate
subordinates, foster teamwork, and instill
pride in the organization.
The well-being, welfare, and morale of the
people are principal considerations.
COMMUNICATION
Continuous communication within the security
organization and with other subdivisions of the
company is a major responsibility of the security
executive.
The security executive should be able to communicate
in all directions: upward, downward, and laterally; as
well as receive communications from above, below, and
laterally.
TEN
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M A N A GL E S
RU
1. Definite and clean-cut responsibilities should be assigned
to each executive.
2. Responsibility should always be completed with
corresponding authority.
3. No change should be made to the scope or responsibilities
of a position without a definite understanding to that effect
on the part of all persons concerned.
4. No executive, or employees, occupying a single position in
the organization should be subject to definite orders from
more than one source.
5. Orders should never be given to subordinates over the head
of a responsible executive. The management should instead
supplant the officer-in-question.
6. Criticisms of subordinates should, whenever possible, be made
privately, and in no case should be criticized in the presence of
executives or employees of equal or lower rank.
7. No dispute or difference between executives or employees as to
authority or responsibilities should be considered too trivial for
prompt and careful adjudication.
8. Promotions, wage adjustments, and disciplinary actions should always
be approved by the executive immediately superior to the one directly
responsible.
9. No executive or employee should ever be required or expected to be at
the same time an assistant to, and critic of, another.
10. Any executive whose work is subject to regular inspection should
whenever practicable, be given the assistance and facilities necessary
to enable him to maintain an independent check of the quality of his
work.