ACS Lab Specialist
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POSITION DESCRIPTION
TITLE:
FLSA STATUS:
Academic Computer Lab Specialist
Non-exempt
CATEGORY:
GRADE:
Classified
E (Technology Support)
JOB SUMMARY: Position is responsible for providing direct tutorial, training, and/or instructional
lab support to students and laboratory personnel in an open lab when an instructor is generally
not present.
ESSENTIAL FUNCTIONS:
YEARLY PERCENT
OF TIME
1. Oversee and coordinate the activities of students, faculty, and staff
to insure a safe learning environment. Provide orientation to
faculty, staff, and students in the use of the laboratory, equipment,
and supplies as well as services provided. Provide work direction
to any assigned full-time, part-time, and work-study personnel.
30%
2. Assist students with course and/or laboratory assignments. Provide
support to students and faculty in the programming classes to
include, but not limited to, techniques and methods of flow charting,
system design, properly locating and correcting syntax errors,
logging on to the AS/400, and create a COBOL program.
30%
3. Assist with the preparation of instructional material, set up lab
equipment, and acts as a learning facilitator via customized
workshops and learning sessions for individuals and/or groups.
Generate student activity and progress reports for instructors.
20%
4. Perform routine PC diagnostics and utilities.
problems to technicians.
Identify network
10%
5. Develop and maintain an inventory system for instructional
materials and equipment, including computer hardware and
software. Coordinate the distribution and retrieval of print and nonprint classroom resources in self-paced learning environment.
Maintain usage records and monitors material return.
10%
REPORTING RELATIONSHIP: Associate Vice President, Instructional Support Services
SUPERVISORY RESPONSIBILITIES: Provides work direction for staff assigned to laboratory
ESSENTIAL QUALIFICATIONS:
EDUCATION: Associate’s Degree or equivalent
Effective: 9/1/01
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ACS Lab Specialist
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EXPERIENCE: Five (5) Years
SPECIAL SKILLS AND ABILITIES:
1. Skills/Abilities: Strong interpersonal skills and the ability to effectively communicate,
both oral and written. Well-developed computer skills in the area of networking,
hardware, and software. Capable of using and assisting students in the use of
commercial application packages and operating systems. Ability to problem solve using
proprietary software (e.g. Microsoft Access, Excel Terminal emulation, AS/400, and
Plato).
2. Equipment Used: Personal computers and related equipment found in a computer
laboratory, e.g. RJ45, Crimpier, Routers, Hubs, and Network Cables.
3. Software Used: A variety of word processing, spreadsheet, and database software to
include Notepad, C and C++-programming, HTML, RPG, Cobol, Visual Basic, FrontPage,
Windows Operating Systems, Microsoft Office Products, Corel Office Suite, and Banner.
PHYSICAL REQUIREMENTS:
Duties require little to moderate physical effort in working with light (up to 30lbs), easy to
handle materials. Duties performed may cause light fatigue of eyes, fingers, or other
faculties due to long periods of standing, sitting, or repetitive motion.
INTERPERSONAL SKILLS:
Skills of persuasiveness or assertiveness, as well as, sensitivity to the other person’s
point of view are often required to influence behavior, change an opinion, turn a situation
around, cause action, or understanding in others. This level of interpersonal skills is
required in positions, which regularly interact with others, through personal contact or
presentations, within the organization or members in the community.
WORKING CONDITIONS:
Job is performed in laboratory setting or comparable working area with many and
frequent distractions such as noise, interruptions, or congested work areas with exposure
to some disagreeable elements.
Effective: 9/1/01
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